Last updated: October 12, 2026
Our 14-day return window
If you're not happy with a physical product, you can return it within 14 days of delivery for a refund. Items must be unused, in their original packaging and in the same condition you received them.
Items that can't be returned
- Digital products, including language-learning and antivirus activation codes, once the code has been sent.
- eGift cards and virtual prepaid cards.
- Personal care and hygiene items that have been opened, such as supplements, skincare, sleep tape and hair removal devices.
- Pet chews and treats that have been opened.
Damaged, defective or wrong items
If something arrives damaged, defective or isn't what you ordered, contact us within 7 days of delivery with your order reference and a photo. We'll send a replacement or a full refund, including shipping, at no cost to you.
How to start a return
- Email support@bringbetterdeals.com or call +1 415-447-7400 with your order reference (it starts with BB-).
- We'll reply with return instructions.
- Pack the item securely and ship it to: 239 Ellis St, San Francisco, CA 94102, USA. We recommend a tracked service.
Unless the return is due to our error, return shipping costs are your responsibility, and original shipping charges are not refunded.
Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to the original payment method within 5 to 10 business days. Your bank may take a few extra days to post it.
Order cancellations
You can cancel an order for a full refund any time before it ships. Contact us as soon as possible. Digital codes cannot be cancelled once delivered.
Contact
Bring Better Deals, 239 Ellis St, San Francisco, CA 94102, USA
Phone: +1 415-447-7400
Email: support@bringbetterdeals.com